During the Artemis II mission, astronauts faced a relatable challenge when they encountered problems with Microsoft Outlook, a situation that every office worker can understand. Mission commander Reid Wiseman reported that there were two instances of Outlook running on their computers, but neither was functioning properly. This led to a call for remote IT support from Houston as astronauts struggled to access mission-critical emails just hours after their launch. Despite Microsoft’s significant investments in AI and technology, the Outlook glitch proved to be a major hurdle for the crew, prompting discussions about the reliability of software even in deep space.